Okuma Machine Tools
Okuma America Corporation is the U.S. sales and service affiliate of Okuma Corporation of Japan, a world leader in CNC machine tools and machining process optimization. We have been a technology partner of Morris Group, Inc. since 1981.
“Open possibilities” are two words that convey far more than our philosophy. They also perfectly explain our promise to our customers. Today’s manufacturers face increased demands and are reliant on enhanced accuracy and efficiency to help meet those demands. That’s where we come in. While we have a rich history of pressing forward with game-changing innovations and technological contributions, what makes us different is that we’re there every step of the way, living our mission of passionately pursuing customers for life. Working together with our customers, the possibilities are endless.
Okuma Customer Care
At Morris, we believe in a personalized approach to customer service. Your dedicated Morris account manager works closely with you, understanding your unique manufacturing needs and integrating them into your overall manufacturing strategy. This collaboration extends to our engineers, who ensure that your new Okuma CNC machine tool purchase is not just a standalone equipment buy, but a strategic addition that enhances your manufacturing capabilities and aligns with your long-term goals.
Our commitment to customer satisfaction doesn’t end with the sale. It continues through the installation process and extends far beyond. We understand that questions and challenges may arise at any time, which is why our Morris CNC distributors provide round-the-clock phone support for Okuma owners. Whether you need troubleshooting assistance or quick tips to optimize your machine’s performance, our team is just a phone call away.
In instances where onsite service is required, our Morris CNC machine tool distributors are ready to respond swiftly. We have one of the largest and best-trained service teams in the industry, equipped to handle a wide range of issues and ensure minimal disruption to your operations.
When you choose Okuma and, by extension, join the Morris family, you’re not just purchasing a machine – you’re investing in a partnership. We’re here to provide ongoing support, advice, and expertise throughout the lifetime of your machine. Our goal is to help you maximize the value of your investment and achieve your manufacturing objectives. With Morris and Okuma, you’re guaranteed a partner committed to your success.