Customer Support

At Morris, the customer always comes first.

From selecting and purchasing your new machine to customization, turnkey engineering, delivery, and installation, we make sure every detail meets your needs.

After installation

Once your machine is on the floor, our attention stays on you. Keeping your equipment up and running is the top priority.

Parts and Service Team

Our team includes more than 130 professionals. Field service technicians, customer service coordinators, phone support specialists, and administrative staff are ready to help.

Morris Distributor Value Added Services

Delivery and Installation
What guidance do I receive prior to installation day?
Do you complete custom options before installation?
How does Morris ensure a smooth delivery and installation?
What happens on delivery day?
Operator Training
Is operator training included?
Can you provide supplemental training?
How flexible are session length, topics, and location?
Do other brands offer applications engineering training?
Machine Maintenance
Can you teach my team regular maintenance?
Do you customize maintenance training?
Where can maintenance training take place?
How do I request more information?

Beyond Purchase and Install

We do everything to make sure that we've met your unique needs. As full service distributors, we keep in touch and make sure you receive the support you need throughout the lifecycle of your machine.

Let us help
Morris Plus, Morris Productivity Specialists inspecting a cnc machine

Morris Plus

A Morris Productivity Specialist helps you select the right technology, leads the installation and startup process, and continues to be your partner throughout your machine's lifecycle. 

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Financing

Morris has partnered with Machinery Finance Resources (MFR) to provide our customers with financing solutions.

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